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Sonos app won't download on Android phone


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I have acquired a Sub Mini to add to my Beam. I have to update my app on my Android Phone. App refuses to update. Remove app from phone, as recommended by Sonos chat. Not I can’t even reload it, so all Sonos products now helpless

Beste Antwort von teemacs

Hello, and thank you for the replies. Turns out that it was the stupid phone! After multiple restarts, cache clearings, etc. I finally persuaded the app to load, and from that point on it was relatively plain sailing, and we are up and running.

I just wish that people would devise systems that didn’t require a degree in computer science. Or a substantial slice of clairvoyance. “Go to menu X, click on item Y”. But what happens when item Y actually isn’t there? One then has to go off on a treasure hunt. Perhaps it’s a function of age (I’m 75) and I come from a time when one simply wired things together and they worked.

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4 Antworten

Superschlumpf
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We also have an English speaking community. 
https://en.community.sonos.com/search/activity/recent

I suppose your Android Version is not up to date for newest Sonos app. 


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  • Autor
  • Novize
  • 2 Antworten
  • 30. April 2023

Thank you, but completely up to date

 


Superschlumpf
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teemacs schrieb:

Thank you, but completely up to date

 

What device and Android version do you use?

Did you try to install Sonos app from Google playstore?


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  • Autor
  • Novize
  • 2 Antworten
  • Antwort
  • 1. Mai 2023

Hello, and thank you for the replies. Turns out that it was the stupid phone! After multiple restarts, cache clearings, etc. I finally persuaded the app to load, and from that point on it was relatively plain sailing, and we are up and running.

I just wish that people would devise systems that didn’t require a degree in computer science. Or a substantial slice of clairvoyance. “Go to menu X, click on item Y”. But what happens when item Y actually isn’t there? One then has to go off on a treasure hunt. Perhaps it’s a function of age (I’m 75) and I come from a time when one simply wired things together and they worked.


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