Hello,
First, we’d like to thank you for taking the time to share your feedback with us and with our CEO, Patrick. We’ve received a great deal of feedback thus far, on both the improvements made as well as where we fell short. We expect that feedback will continue to roll in, so we’ll be working through it all in the coming weeks. We also recognize that there is more work to be done on the Sonos App, and want to provide you with an update.
We’re happy to share that we delivered a software update on May 14 reintroducing the ability to add and edit alarms, as well as initial screen reader improvements for iOS VoiceOver that will allow users to more easily navigate the app. If you are missing these features, ensure that your Sonos App and products are all up to date: https://support.sonos.com/article/update-your-sonos-speakers
Over the coming weeks, we will reintroduce the below features, while fixing bugs and addressing performance issues:
-Additional improvements for screen readers for visually impaired customers: May 21 -Adding to queue and playing next: early June -Sleep timer: mid-June -Local music library search and playback: mid-June -Update Wi-Fi settings: mid-June
Thank you again for sharing your feedback with us. We’re working hard to bring these features to the new Sonos App quickly. If you are experiencing an issue with your Sonos System, feel free to visit these helpful resources, or get in contact with us:
-Sonos Community: https://en.community.sonos.com -Sonos App User Guide: https://www.sonos.com/guides/sonosapp -Sonos Support Home: https://support.sonos.com -Sonos Support Contact: https://support.sonos.com/contact
Kind Regards, The Sonos Customer Experience Team |
Tja, etwas mehr Demut wäre wohl schon angemessen gewesen. Aber wenigstens konsistentes Marketing-Sprech. Insgesamt bleibt es enttäuschend.